My partner and I chanced upon Mr Tan, who was planning to sell his home in the East-side as his daughter’s BTO was nearing key collection. But like many families, his biggest concern wasn’t selling — it was the transition. He had heard stories from neighbours about the difficulty of securing an extension of stay, and the fear of not having a place in between made him hesitant to proceed.
We arranged a no-obligation session the very next day. Sitting down with Mr Tan and his daughters, we mapped out a clear plan — how to achieve a good selling price while aligning with their timeline, using our marketing framework and structured approach. Two days later, I received a message from them — they decided to entrust us with the sale. That trust meant everything. 💛
As expected, there was strong interest from buyers. But finding one who could match both price and timeline was not easy. Some met the price but couldn’t accommodate the extension. Others could match the timeline but fell short on price. Eventually, through persistent follow-ups and outreach, we secured a committed buyer who aligned with both.
But the journey didn’t stop there. During the paperwork stage, we encountered another challenge — Mr Tan, in his 70s, did not have his Singpass set up, and the flat was under his sole name. With his daughters unable to bring him down to register, we stepped in to assist and got everything sorted.
Just when things seemed on track, another unexpected situation arose — Mr Tan was hospitalised. This could have complicated the entire completion process and added stress to the family. Immediately, we coordinated with our trusted lawyer to arrange for a Power of Attorney (POA), ensuring that the transaction could proceed smoothly without disruption.
In the end, everything fell into place. Mr Tan and his daughters were able to move forward with peace of mind, knowing their transition to the new home was secured. 🏡✨
I’m truly grateful for the trust they placed in us — to not just handle the sale, but to walk alongside them through every challenge. Because at the end of the day, it’s not just about property… it’s about being there when it matters most. 💛